Contact / Emergency Request

How contact works

• Standard: reply within 2–4 business hours with pro match + ETA.
• Urgent (Today): reply within ~1 hour in business hours.
• Emergency (ASAP): prioritized 24/7 — burst pipes, outages, lockouts, flooding.

What to include

• City + ZIP + service type
• What happened + since when + photos available?
• Best email for ETA updates

Emergency tips

• Water leak → shut main valve, kill power to affected area.
• Sparking/smell → shut breaker, do not touch panel.
• Lockout → stay in safe lit area, share live location via email reply.